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2022-05-26

What are the facilities of a 5-star hotel? [Need to know]

Do you ever wish to experience a kind of luxury in a 5-star hotel? Perhaps you want to know what are the amenities of a 5-star hotel because of how they are being advertised to the people and how inviting it gets. No matter the reason for checking in, there are accommodations and amenities that every guest must expect when staying in a hotel. Of course, choosing a hotel to stay in comes down to the convenience and comfort you wanted to experience. If you want to find out about luxury hotel amenities, then you’ve come to the right place. In this article, Luxcity will tell you about different amenities provided to give you the facilities of a 5-star hotel.

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A 5-star hotel is considered a place with modern and top-quality facilities
A 5-star hotel is considered a place with modern and top-quality facilities

How do you Consider a 5-star Hotel?

Before you know what is the facilities of a 5-star hotel, you better understand what a 5-star hotel is. Five-star hotels are properties that give their guests a very high level of luxury and accommodation through their services. There is a vast range of sophisticated accommodations and over-the-top luxury that will not make you want to go home once you’re there.

Even if there is no standard rating for a luxury hotel’s system, the properties can earn 5-star feedback by providing their guests with a kind of experience that could meet or even exceed their expectations. Of course, you wouldn’t expect luxury or 5-star hotels to be cheap when it comes to the price. In exchange for their one-of-a-kind service and amenities, you should keep in mind that it comes at a high price to pay.

A real 5-star hotel must be a hotel with all the criteria that the tourism ministry offers.
A real 5-star hotel must be a hotel with all the criteria that the tourism ministry offers.

Common Facilities of a Five-Star Hotel

Be knowledgeable about the different amenities that luxurious and 5-star hotels offer. You will surely be delighted about these as you will know what are the facilities of a 5-star hotel.

The Pool or Jacuzzi

Experiencing the pool outdoors or jacuzzi indoors can make be a deal-breaker for you as a guest. Most hotels worldwide offer a pool for their guests to chill and take a dip. When the beach may seem a little far, poolside access must always be available for guests to soak up the sun. The importance of a clean and quality pool is something that guests would always look forward to. Besides, the pool comes with a bar and a restaurant open when you need a drink or are hungry.

On the other hand, a jacuzzi is something the guests would look forward to. A jacuzzi suite will give you an intimate and private experience. Some jacuzzi comes with a hotel view below where you can see the city lights and the most breathtaking beautiful view.

> Read more: Top 10 the best hotel rooms with jacuzzi in Phnom Penh [Recommend]

Swimming pools of some 5-star hotels have good facilities in Phnom Penh
Swimming pools of some 5-star hotels have good facilities in Phnom Penh

Private Villa Amenities

The luxurious villas of a 5-star hotel offer a wonderful place to stay. There is an antique chandelier in the spotlight, stunning living areas with massive windows, and very intimate and private terraces. Everything that a guest will need can almost be found in villas. From the Wi-Fi internet, working desk, and a satellite TC in all of the rooms. You can always relax in your private garden or enjoy your meals.

Complimentary Wi-Fi

If you want to know what are the facilities of a 5-star hotel, you must never forget about the WI-Fi connection. Almost all hotel guests need access to the internet for their social media updates and communication. Before, hotels find it hard to charge their guests for their access to the internet connection. The fees for Wi-Fi access are one of the common hotel complaints.

It may end up losing potential guests in the future, especially for conventions and events. Wi-Fi or internet connections should be free, and connections must be strong enough to allow your guests to make necessary activities, from video calls to streaming Netflix and web meetings. Internet nowadays is useful as a means of communication and virtual needs.

Business Center 

Almost 80% of hotel guests are checking in for business-related matters. That is why hotels must-have business centers for them, where they can have access to desktop computers, printers, scanners, and even photocopiers. That being said, business guests must also have access to your internet connection and be able to scan receipts, print important documents, and everything they need.

Restaurant and On-site Dining

For a real 5-star hotel experience, everything should be within your reach. You may offer your guests a kind of an on-site dining experience and party in a bar. They must experience your freshly-cooked and tasteful meals that are always available. A restaurant is a perfect way to bring your friends and loved ones together in your hotel to provide a very good atmosphere.

A luxurious, modern restaurant of a 5-star hotel in Phnom Penh.
A luxurious, modern restaurant of a 5-star hotel in Phnom Penh.

Gym and Fitness Center

Just because a hotel is a place to sleep and relax doesn’t mean they don’t offer access to their fitness equipment. Many guests would continue with their workout routines even when they’re away from home. They want tools like treadmills, weights, and more. The fitness center must be open to every guest, and the size must be enough to prevent guests from getting stuck around for the availability of the gym equipment. 

The gym seems to have become an indispensable facility service in hotels
The gym seems to have become an indispensable facility service in hotels

Room Service

Guests would sometimes refuse to get out of their room and would rather call the front desk for their needs. Of course, one thing that would never be absent in finding out what the amenities of a 5-star hotel are is their room service. Hotel staff must always attend to their guests’ needs even if it’s the middle of the night. They must provide everything from the food to the needs inside the room and favors from the staff. 

The top 10 5-star hotel in Phnom Penh has the best facilities

Palace Gate Hotel & Resort

Set in a restored French colonial villa, adjacent to the Royal Palace, Palace Gate Hotel & Resort offers accommodations in Phnom Penh with views of the Tonle Sap River. The hotel features an outdoor swimming pool, an on-site restaurant, a rooftop bar, and free Wi-Fi in public areas. The hotel is 550 meters from National Museum, 500 meters from Chaktomouk Convention Center, 950 meters from Kandal Market, and 1.8 km from Independence Monument. Palace Gate Hotel & Resort is 11 km from the nearest airport, Phnom Penh International Airport, and a chargeable airport shuttle service is available. Each room at this hotel is equipped with air conditioning and a flat-screen TV. Some rooms have a convenient seating area, while some have pool or river views. The private bathrooms are fitted with a bidet, bathrobes, slippers, and free toiletries.

Hyatt Regency Phnom Penh

Located in Phnom Penh, 400 meters from Sisowath Quay, Hyatt Regency Phnom Penh features accommodation with a restaurant, free private parking, an outdoor swimming pool, and a bar. Boating family rooms, this property also provides guests with a sun terrace. The accommodation provides a 24-hour front desk, room service, and currency exchange for guests. Some rooms are fitted with a kitchen with a fridge and a minibar. Guests at the hotel can enjoy a buffet or an à la carte breakfast. Popular points of interest near Hyatt Regency Phnom Penh include Royal Palace Phnom Penh, Riverside Park, and Chaktomouk Hall. The nearest airport is Phnom Penh International Airport, 9 km from the accommodation.

Sofitel Phnom Penh Phokeethra

Located in Phnom Penh Old Town featuring colonial architecture, Sofitel Phnom Penh Phokeethra features an outdoor swimming pool. Guests can dine at the hotel's 5 dining venues or enjoy a drink in the lobby. Free Wi-Fi is available throughout the property. Sofitel Phnom Penh Phokeethra is conveniently located 850 meters from Aeon Mall and 2.5 km from Chaktomouk 2 Conference Room. Phnom Penh International Airport is 13 km away. Airport transfers and shuttle services are available at a surcharge. Guests can approach the 24-hour front desk to request tour arrangements and use the meeting facilities at Club Millisime. Guests enjoy free use of facilities at Phokeetra Sports Club, including tennis and squash courts. There is also a fully-equipped fitness center.

The Bale Phnom Penh Resort

Set in Phnom Penh, 15 km from Vattanac Capital, The Bale Phnom Penh Resort features an outdoor swimming pool, a garden, and a shared lounge as well as free WiFi. The hotel also features a 24-hour front desk and a sun terrace. Staff can arrange airport transfers. All guest rooms at the hotel are equipped with a desk, a flat-screen TV, a private bathroom, air conditioning, a wardrobe, and a kettle. Some rooms also have a balcony. The hotel serves an American breakfast every morning. The restaurant at The Bale Phnom Penh Resort serves Mediterranean cuisine.

Garden City Hotel

Nestled within private gardens, Garden City Hotel offers accommodation in the Khŭm Prêk Pnŏu district of Phnom Penh. It features an outdoor swimming pool and a spa, and guests can enjoy meals at the in-house restaurant or have a drink at the bar. Free WiFi is available throughout the property. Garden City Hotel is about 20.3 km away from The Central Market and National Museum. It is 21.3 km from The Royal Palace. The nearest airport, Phnom Penh International Airport is 21 km away. The property offers airport transfer services at additional charges. Each air-conditioned room features a flat-screen TV with cable channels, a personal safe, tea/coffee making amenities, and a minibar. The en suite bathroom offers shower facilities and a dryer. Certain units feature views of the pool or garden.

Sokha Phnom Penh Hotel

Sokha Phnom Penh Hotel offers accommodations away from the hustle and bustle of Phnom Penh city. The hotel has an outdoor swimming pool and guests have free use of spa facilities at Jasmine Spa. There are also 8 on-site dining options to choose from, including a bar. Free Wi-Fi is available in all areas. The staff here can converse in Chinese, Thai, Khmer, and English. The hotel is 5 km from Wat Phnom and Phnom Penh Exhibition Centre. The Old Market and the Central Market are both 5.6 km away. The nearest airport is Phnom Penh International Airport, located 13.6 km away. The property offers an airport shuttle service for a surcharge and a free city center shuttle. Each air-conditioned room and suite is soundproofed. The seating area is fitted with an electric kettle, tea/coffee maker, mini-fridge, flat-screen cable TV, and safe. Private bathrooms come with a bath, hairdryer, toothbrush, slippers, and free toiletries. Ironing facilities are also provided to guests.

Himawari Hotel Apartments

Himawari Hotel Apartments offers spacious accommodations with views of the Tonle Sap River. The property features an outdoor swimming pool, a gym, and a tennis court. Guests can enjoy food from 3 dining options or have a drink at the bar. Free Wi-Fi access is also available throughout the property. The hotel is 200 meters from Chaktomouk Conference Room 2 and 2.6 km from Aeon Mall. Phnom Penh International Airport is a 12.5 km drive away. Airport transfers are available at a surcharge. The spacious air-conditioned apartments and suites feature a dining area. The kitchens all have microwaves, refrigerators, and cooking utensils. The room is equipped with cable TV, a DVD player, and an iPod docking station. Housekeeping service is also provided.

Raffles Hotel Le Royal

Blending luxury with an old-world charm, Raffles Hotel Le Royal features accommodation with a private balcony offering pool or garden views. Guests can take a dip in the outdoor lap pool and enjoy meals at one of the 2 dining options or have a drink at the bar. Free WiFi is available in all rooms. Located in the heart of Phnom Penh, Chaktomuk Conference Hall 2 is 3 km away from Raffles Hotel Le Royal, while it is just a 20-minute drive from Phnom Penh International Airport. Royal Palace and the National Museum are 2 km away. Spacious air-conditioned rooms at Raffles are equipped with a TV with cable channels and a minibar. En suite bathrooms include a hairdryer, bathrobes, and free toiletries.

If you have the opportunity, to come to these hotels to experience it once, you will have a great feeling!
If you have the opportunity, to come to these hotels to experience it once, you will have a great feeling!

Nothing feels better than experiencing a 5-star hotel accommodation and luxurious amenities. Before you book a luxurious hotel, it is a big help to know what are the amenities of a 5-star hotel. It will give you the chance to be prepared for the things they have to offer. It would be best if you also manage your expectations regarding the cost of their services and amenities because staying in a hotel that offers facilities in a 5-star hotel experience is quite expensive. Reward yourself once in a while, have fun, and enjoy all the accommodations given to you by hotels. There is nothing wrong with longing for a little taste of luxury because we need that sometimes. Contact us if you have any questions.

Read more travel articles in Cambodia and inspiration from Luxcity.com.

Sally Luxcity

Written by Sally Luxcity

Head of Sales - Luxicty Hotel & Apartment.

Sally Luxcity: Head of Sales - Luxcity Hotel & Apartment. She’s been a seller for over 10 years and writes for many luxury hotels on blogging and website strategy.